Green Shipping Protection
Guarantee safe delivery of your package by protecting them against loss, damage, and delay.
- Delay : Claim for $5 in your local currency if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage : Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss : Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
Seel Buyer Protection (Shipping Protection) also includes carbon-neutral shipment within the recipient's country.
Visit Seel Resolve Center to easily resolve your package issues if any of the above happens. For more information, see Learn more about Buyer Protection .Please notes:
Buyer Protection is a value-added service offered by Seel. Please do not purchase Buyer Protection as a stand-alone item . For eligible orders, opting in Buyer Protection at checkout or cart page guarantees safe delivery of your package by protecting them against loss, damage, and delay.
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FAQs
shipping and returns
At m-cooler we ship by express courier. Your package will be delivered to you in 4-7 business days. When stock is out, the times may vary greatly (10-15 days).
Yes, of course. In the event that you are not satisfied with the product/s you have purchased, you can return or request a refund. You can take a look at our return policies
to track your package, just contact us from the support icon at the bottom right or by writing an email to info@mcooler.com
Shipping Times
At m-cooler we ship by express courier. Your package will be delivered to you in 4 -7 working days from the time of shipment. The order will be processed within one working day from the time of purchase.
Contact us
Do you have other doubts or questions about the products? No problem... contact us via the black support icon at the bottom right or write us an email to info@mcooler.com
We will get back to you within 24 hours!